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At Emily Housman, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

By using our services, you agree to the terms of this Privacy Policy.

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1. Data We Collect

We collect personal data from you when you book or inquire about our services. The information we collect includes, but is not limited to:

• Personal Information: Name, contact details (email, phone number).

• Health Information: Relevant health history, medical conditions, and specific information related to your participation in our services (e.g., pregnancy status, pelvic health, etc.).

• Payment Information: Details needed for processing payments (e.g., credit/debit card details).

2. How We Use Your Data

We use your personal data for the following purposes:

• To deliver our services, including sending booking confirmations, reminders, and relevant updates.

• To communicate with you about your participation in our programmes and courses.

• To process payments for services provided.

• To ensure the safety and appropriateness of the services we provide to you, particularly in relation to health and wellbeing.

3. Data Storage and Security

Your personal data will be stored securely and will only be retained for as long as necessary to fulfill the purposes outlined above. We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorized access.

4. Data Sharing

We do not share your personal data with third parties except in the following circumstances:

• To comply with legal obligations (e.g., to prevent fraud or comply with a court order).

• With trusted third-party service providers (e.g., payment processors, email service providers) to assist us in delivering services. These third parties are bound by confidentiality agreements and are only allowed to use your data for the purposes we specify.

5. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.

• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.

• Right to Object: You have the right to object to how we process your data.

• Right to Restrict Processing: You have the right to restrict the processing of your data in some circumstances.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking

We use cookies and other tracking technologies on our website to enhance your user experience, analyse traffic, and ensure the functionality of our website.

7. Third-Party Services

We use third-party platforms, such as Google Forms and Wix.com, to collect and store some of your personal data. By submitting your personal data through these platforms, you acknowledge that your data will be processed by these services in accordance with their privacy policies.

• Google Forms: Google Forms is a service provided by Google LLC. The information you provide through Google Forms is stored on Google servers, and Google’s Privacy Policy applies to the processing of this data. You can review Google's Privacy Policy here.

• Wix.com: Wix is a website hosting platform that we use to operate our website and collect data. Your personal data, including forms submitted on our Wix website, may be stored on Wix’s servers. Wix's Privacy Policy can be found here.

We ensure that these third-party services are compliant with the relevant data protection laws, including the UK GDPR. However, we recommend you review the privacy policies of these platforms for further details on how your data is processed.

8. Medical Disclaimer

The services we provide, including the Create Lift Programme, 12-Week Birth Prep Course, and weekly classes, are for educational and informational purposes only. They are not intended as, and do not take the place of, medical or professional advice.

We do not provide medical advice, diagnosis, treatment, or any medical services. If you have any concerns about any medical matter, you should consult your doctor or another healthcare professional as soon as possible.

Before starting any of our services, we recommend that you consult your doctor, midwife or women's health physiotherapist to ensure that you are fit to participate. You must also inform the coach of any medical conditions, changes in your health, or reasons why you may not be able to partake in any exercises or activities.

9. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, and in accordance with any applicable legal or regulatory requirements. If you no longer wish to participate in our services, we will securely delete or anonymize your personal data as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you directly if the changes are significant. Please review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: emily@emilyhousman.com